The four international e-commerce markets below show that e-commerce potential lies in more emerging economies than just China and India—and that there is still compelling potential in mature economies like Italy.
Over the next five years, DHL Express expects to invest around €350 million in its operations in Italy to guarantee the highest level of service for customers domestically and worldwide through continuous innovation. As a result, Malpensa will acquire even greater strategic importance at the center of a European network of 85 hubs and gateways, alongside the main hubs at Leipzig, East Midlands and Brussels.
Promising figures Italian e-commerce has started off well with a set of promising figures: • 14 million online consumers at the end of 2013 • 20% more e-shoppers than last year • E-commerce sales revenue of 11.2 billion euros • A smartphone penetration rate of 53% • M-commerce growth of 210%