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10 Helpful Tips to Get Your Business in Shape in 2018 Develop a Routine You need organized processes for delivering your product or service. Develop Standard Operating Procedures (SOP) to ensure quality, timeliness and achieve customer satisfaction Plan Fully outline each process, detailing out the steps, and you’ll often find places to cut out the excess. Review Get input from both your internal team and trusted external partners to make sure you have offered different perspectives. Test Have someone test the procedures by performing each step. Revise and clarify any steps that cause confusion until you finalize your SOP. 2. Share Your Information Your employees need access to do their job. Secure access to information, documents and other files help employees skip the pains of paper and get more done faster. Data Protection Understand that open access to files can still be secure. Enhanced data security is available to meet the requirement...

Dear friends, Today is the first day with lot's of sunshine, I am enjoying a few days of work. A lot going on at the moment.  My boss is leaving the company. I've got mixed feelings about his departure; on the one hand I am happy for him. On the other hand pitty for our team. Our boss was generous, kind, gentle and our biggest supporter. He was the boss who always took the blame and covered our backs on several occassions. He literally was a soft cushion between the management and our team . The management estimated him as too soft towards his team. Not capable to enforce the necessary actions that could lead to more results and more success.  What did we miss in our boss or did we miss out on something? Reading the book of Richard Koch 'the successful boss's first 100 days', I again realise how challenging this job can be. How important it is to invest in your team, company and clients. And how crucial it is to prepare and take the necessary actions in t...

Hello Friends,  Today I finished reading an interesting management book. I specifically learned more on why too many leaders fooled themselves into thinking their companies are well run. The Gap Nobody Knows   The gap nobody knows is the gap between what a company’s leaders want to achieve and the ability of their organization to achieve it.  Here is the fundamental problem :  People think of execution as the tactical side of business, something leaders delegate while thy focus on the perceived “bigger” issues. This idea is completely wrong. Execution is not just tactics—it is a discipline and a system. It has to be built into a company’s strategy, its goals, and its culture.   Execution is a specific set of behaviors and techniques that companies need to master in order to have competitive advantage. The author of the book is  Larry Bossidy.  After a long, stellar career with General Electric, he transformed AlliedSignal i...

Once at an Amazon offsite,  managers  had the reasonable-sounding suggestion that employees should be increasing communication with each other. To their surprise, founder and CEO  Jeff Bezos stood up  and announced, “No, communication is terrible!”

Interesting article on decision making. Useful tips on how to be more effective and succesfull in the way you make your decisions. I personally recommend to read this article and start using these key points as from your next decision meaning as from now!  Every entrepreneur has to be a decision-maker, even with information overload, emotional employees, angry customers and competitors hovering from every direction. Making a decision without thinking or over-thinking things to the point of no decision are both deadly in business. The challenge is to find the right balance and make good and timely decisions every time.

The original edition of  The One Minute Manager  by Ken Blanchard and Spencer Johnson is one of the best-selling business books of all time, selling millions of copies since it was published more than three decades ago. It was a simple story well told--a parable-- and leaders around the world adopted the book's ideas in droves. In their new edition-- The New One Minute Manager --the authors update their classic book to introduce its lessons to a new generation of leaders. Here are the 3 secrets of the New One Minute Manager.

Hello dear readers, Many organizations speak about understanding customers and their needs, but few truly understand what customers value most.  While it is nearing a year end and reflecting back on the past years customer experiences, I recommend you consider the following aspects of understanding your customer. Over the last months I posted some articles on how to better understand your customer.  do you for instance remember the article on 'operational excellence and relational excellence' (May 2015) or 'developping an account plan' (accountplan leidt tot meer diepgang, May 2015)?  Q4 is the ideal moment to gather with your customer, evaluate 2015 and determine what you are going to do together in 2016.

In today's world, yesterday's methods just don't work. In  Getting Things Done , veteran coach and management consultant David Allen shares the breakthrough methods for stress-free performance that he has introduced to tens of thousands of people across the country. Allen's premise is simple: our productivity is directly proportional to our ability to relax. Only when our minds are clear and our thoughts are organized can we achieve effective productivity and  unleash our creative potential. In  Getting Things Done Allen  shows how to... "Mind like water"

Any company trying to achieve more is constantly seeking ways to improve employee efficiency and effectiveness, to find techniques to help their teams work faster/smarter/better... they're constantly seeking an edge.  Then why do so many companies stick to the 8-hour workday -- and why do so many entrepreneurs do the same thing? 

We often think that asking for help is a sign of weakness. Therefore asking for help is difficult for a lot of people. But never forget that helping each other is something people like to do. How do you recognize your supporters?

I want to tell you a story about a company I worked for 13 years ago and that will always remain a company with a remarkable impact on my personal and professional life. One often wonders why certain companies succeed in making "entrepreneurs" of their employees. People who think, breathe and go the extra mile for their company or boss. I will try to reveal the reasons why.

First of all I am writing this article in the past tense. During my career I've made some serious errors and learned from them. I now reflect on these pitfalls and became even stronger in my professional life. The future is looking bright. Today I am part of the most international company and loving every minute of it. It is like they say: Ain't no mountain high enough...ain't no river wide enough ...

He out-worked, out-smarted, and out-networked his competition. I can assure you of one thing – no matter the business you are in, or want to be in, you can do the same damn thing.  But it isn’t going to be easy.  Here are ten ways you can crush it like Gary Vaynerchuk, and start building your own empire today.

Online marketing trailblazer Gary Vaynerchuk is a 33-year-old entrepreneur whose dual identity as both business guru and wine guy has made him known as the “Social Media Sommelier.” A self-trained wine expert, he revolutionized the wine industry with his video blog, Wine Library TV and grew his family wine business from $4 million to $60 million in five years.

Presentations with bullet lists make you seem dull and stupid. Structuring your presentation as a real story does the exact opposite. Most presentations are boring, some are tolerable, a very few are memorable. The memorable ones all share a single essential characteristic–they tell a story. But what does that really mean?

While it's important to concentrate on your long-term goals–like salary increases and advancement opportunities–thinking too much about the big picture can cause you to overlook critical details. Unfortunately, one or two bad habits can sabotage your best efforts to advance your career. Here are nine subtle habits that could be killing your career:

succesfull and happy people make Let's take a look at some of these influential decisions: 1. View failure as not an option. When sharing insights on how Elon Musk quickly learned so much about rockets during the   early days of SpaceX , co-founder Jim Cantrell noted,  "The one major, important distinction that sets him apart is his inability to consider failure." Elon Musk literally does not consider failure a possibility. It is  not  in his vocabulary. Sure, there may be many attempts that will result in setbacks along the way to achieving his ultimate goal of making mankind a multi-planetary species. However, each failure is but a lesson to be learned, and reignites his passion and drive to push forward in pursuit of his greater purpose.

Aan het einde van het jaar worden verkopers en accountmanagers gevraagd weer na te denken over de doelstellingen, targets en resultaten voor het komende jaar. Veelal beperkt het zich tot een schatting op basis van de gerealiseerde omzet van het huidige jaar vermeerderd met een percentage. Gemiste kans!