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and won a ticket to Sardina... Here's the story... Last July I took a huge chance of putting myself on the spot. Every day during summer, our National Belgian television broadcasts a very popular family program. People are triggered to recognize a particular place in Belgium (Flemish speaking part). Then they need to urge to that place and be there first, most of the time bringing an attribute. That evening they were in Tienen, the town where I live. My daughter was watching and yelled, 'they are here nearby. You need to take sugar with you'. And so I did, took my bike and trainers. Being in my pyjama's I took a risk. Arriving on the spot, I was sure I did take a risk because I was there first and won that evening. Why did I take that risk, I wondered? ....Because I am older and don't care? ....Because I didn't think? ....Because I was just curious?

Understanding what consumers want from delivery is an important step in creating a successful eCommerce strategy. The eCommerce industry is constantly changing, challanging retailers to keep pace. Research shows that putting a priority on serving customers through excellent delivery makes sense on so many levels. By understanding and embracing these fundamental points, eCommerce companies can make important strides toward achieving consumer delight and business success in the months and years to come.

Paul Delvaux  is a surrealist painter who attains what other surrealists attempted. The paintings Delvaux became famous for usually feature numbers of nude women who stare as if hypnotized, gesturing mysteriously, sometimes reclining incongruously in a train station or wandering through classical buildings. Sometimes they are accompanied by skeletons, men in bowler hats, or puzzled scientists drawn from the stories of Jules Verne.  Delvaux would repeat variations on these themes for the rest of his long life, although some departures can be noted. Among them are his paintings of 1945-47, rendered in a flattened style with distorted and forced  perspective  effects, and the series of crucifixions and deposition scenes enacted by skeletons, painted in the 1950s. In the late 1950s he produced a number of night scenes in which trains are observed by a little girl seen from behind. These compositions contain nothing overtly surrealistic, yet the clarity of moonlit detail is halluc

Some of our customers (especially large companies) may receive international shipments on a regular basis delivered by several different logistics providers. In this situation they may prefer to have a single customs broker performing all their clearance instead of the carrier. 

T here are people who think that postal services and logistics are easy businesses. Bring a container, parcel, letter from A to B, what could be easier? We know it is often not that simple. We provide more than that – and even delivering from A to B can be difficult at times. But, as our customer promise states, we will do our utmost to ensure that, no matter how complicated it may be for us in the background, it should feel easy for the customer to work with us. Why is simplicity and ease of use so important for our business? When customers buy a product, price is not the only thing high on their agenda. Instead, they often also want something that makes their lives easier.

The original edition of  The One Minute Manager  by Ken Blanchard and Spencer Johnson is one of the best-selling business books of all time, selling millions of copies since it was published more than three decades ago. It was a simple story well told--a parable-- and leaders around the world adopted the book's ideas in droves. In their new edition-- The New One Minute Manager --the authors update their classic book to introduce its lessons to a new generation of leaders. Here are the 3 secrets of the New One Minute Manager.

Photo: Yannis Vlamos / Indigitalimages.com

E -tailers need to have a solid strategy ready  in advance of the end-of-year period, with all its potential and challenges, if they want to guarantee success.  Flexibility and scalability  will play a crucial role in this. Operations that succeed in boosting their speed without compromising on quality will find themselves ahead of the competition. And above all:  know your customers . Understand what is important to them and aim to exceed their expectations, even during the end-of-year period.