10 Tips to get your business in shape in 2018

10 Helpful Tips to Get Your Business in Shape in 2018

1. Develop a Routine

You need organized processes for delivering your product or service. Develop Standard Operating Procedures (SOP) to ensure quality, timeliness and achieve customer satisfaction

Plan Fully outline each process, detailing out the steps, and you’ll often find places to cut out the excess.
Review Get input from both your internal team and trusted external partners to make sure you have offered different perspectives.
Test Have someone test the procedures by performing each step. Revise and clarify any steps that cause confusion until you finalize your SOP.

2. Share Your Information

Your employees need access to do their job. Secure access to information, documents and other files help employees skip the pains of paper and get more done faster.

Data Protection
Understand that open access to files can still be secure.
Enhanced data security is available to meet the requirements
of even the most demanding corporate compliance policies.
File-Sharing Services
Provide the connectivity and access you need to boost

workflow for your team with a professional file-sharing service.

3.Make Collaboration Easy

Collaboration doesn’t always come naturally in a work environment. It requires some empowering and leadership. Be creative in how you collaborate with your team.

4. Expectations
Outline roles and responsibilities for each team member so your team knows who owns what.
Technology
Look for apps, such as project management, chat and file-sharing tools that set you up for success  
Meetings
Set clear goals, agendas and rules for meetings to eliminate inefficiencies.

5. Streamline Customer Communications

You can never communicate enough with your customer. They want to know the status and progress of their projects, so you should designate touch points in your process that will cut down on lost time later.

6. Make Clear SchedulesMake a timeline to visualize and set up appropriate expectations on deliverables for both you and your client.
Get Feedback Reach back out to your customer for feedback after every engagement. You want to know about the good and the bad in order to learn and improve.
Confirm and Reconfirm Avoid making assumptions. If you think you missed part of an order, it’s always better to call and confirm deliverables and expectations.

7. Focus On Your Team

It took you time to assemble your all-star team. You had to search, screen and hire the best talent you could find. Look for ways to provide resources that will help your team improve, motivate them to do better,and help them meet their own growth goals.

8. Support and Training
Look for areas where your team may need to improve and offer training opportunities within those areas. Also, ask what areas they are interested in growing and offer support.
Mentorship
Be a positive mentor for your team and offer advice based on what you’ve learned in your experience to let them know you care.

9. Go More Mobile

More and more people are working remotely as technology continues to develop. Be sure your team has the resources they need to be mobile.

Mobile Apps
Look for ways to implement mobile viewing for the apps, tools and software you already use in the office.
Conferencing
Use a web and mobile conferencing app to allow you to efficiently communicate with your team and customers remotely.
File Sharing
Share documents with your team and deliver information to your customers on the go using a professional, online file-sharing app.

10. Outsource

At some point in your business, you’ll need a dedicated team of IT experts who can help you manage the technological growth of your company. And often, outsourcing that help makes sense.